About Us
We are Always Sparkling Cleaning, the most reliable, responsible, and top-quality cleaning company you’ll find around Pinellas County.
Always Sparkling Cleaning is a reliable, responsible, and top-quality cleaning company in Pinellas County. Founded in 2017 by Roberta Sweger, we provide exceptional cleaning experiences with honesty, integrity, and a commitment to excellence.
We believe that a clean and tidy space can significantly impact our overall well-being. Our open and honest communication with clients helps us provide personalized service that meets their specific needs.
Join our family of satisfied clients and experience the difference that Always Sparkling Cleaning can make in your life.
Always Sparkling Cleaning
by Roberta Sweger
Discover our core values and beliefs at Always Sparkling Cleaning. Our commitment to them is reflected in everything we do.
Core Values
We are dedicated to delivering the highest quality cleaning services. We continuously strive for excellence and take pride in the quality of our work.
Quality
We genuinely care about our clients, employees, and the communities we serve. We go the extra mile to ensure the well-being and satisfaction of everyone associated with our company.
Caring
Integrity is at the heart of everything we do. We are committed to honesty and ethical conduct in all our interactions. We believe that honesty builds trust, which is essential in our industry.
Honesty
We prioritize open and transparent communication with our clients, team members, and partners. We believe that clear communication is the foundation of trust and successful relationships.
Communication
We understand that each client is unique and may have specific needs and concerns. We approach our work with empathy, listening to our clients and addressing their individual requirements with compassion.
Empathy
Mission
At Always Sparkling Cleaning, our mission is to make customers happy with great service. We want to give them more free time and peace of mind.
Plus, we want our employees to love their work and help spaces sparkle
Vision
In Always Sparkling Cleaning, our goal is to create cleaner products, healthier and happier spaces through our commitment to communication, honesty, love, quality and empathy. This concise statement of purpose also conveys the core values of your company and your commitment to making a positive impact through cleaning services.
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Do I need to pay in advance for my first cleaning?Yes, as agreed, we may request 50% of the cleaning fee to be paid in advance for the first cleaning appointment. In the event of cancellation, this amount will be refunded with a 10% reduction as a cancellation fee.
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Are there any considerations I should keep in mind before your appointment?Yes, please ensure to provide us access in the agreed manner discussed during your booking. Additionally, if you have pets, kindly secure them if you prefer they are not around our technician. Moreover, it's advisable to relocate any expensive, fragile, or precious possessions to a safe place that won't be cleaned, such as a spare room or inside a curio or china cabinet.
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Is tipping expected, and if so, how much is suggested?Tipping is greatly appreciated but not required. We suggest a tipping range of 10 to 15% of the fee before sales tax. If you wish to add a tip to your credit card payments, please call our office.
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When is payment due and what happens if it is not provided on time?Payment is due at the time of service. If it is not provided on time for the third occasion, we will request a credit card number to be held for backup payment. Additionally, if we receive two insufficient funds checks within a 12-month period, we will also require a credit card number for backup payment or prepayment three weeks before the service.
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Should I clean before your arrival for the cleaning service?No, please refrain from cleaning before we arrive. However, we do ask that you pick up and tidy as much as possible to allow us to focus on providing detailed and high-quality service for you.
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Are there any circumstances under which the rates may increase?Yes, we reserve the right to raise our rates at any time. However, you will always be given advance notice of any price increases.
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How can I provide feedback or lodge a complaint?We value your feedback and are committed to addressing any concerns you may have. Please feel free to contact us at 727-999-1944 or via email at alwayssparklingfl@gmail.com. Your satisfaction is our priority, and we appreciate your understanding and support as our valued customer. Thank you for choosing Always Sparkling Cleaning LLC!
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What happens if I don't provide access to my home on the day of service or cancel with less than 24 "business hours" notice?If access to your home is not provided on the scheduled day of service or if you cancel with less than 24 "business hours" notice, we must assess a 50% fee. This policy ensures that our team can efficiently manage their schedules and serve all our clients effectively. Thank you for your understanding and cooperation.
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Is there a fee for late cancellations or no-shows?Yes, if we do not receive a call or text message informing us of a cancellation in advance, a fee of $50 will be charged on the next scheduled cleaning. This fee helps compensate for the lost opportunity to serve other clients during that time.